About Legends Global

Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions – from venue development and event programming to revenue strategy and hospitality.

We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide.

Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win... we create a culture where everyone has the opportunity to thrive.

About the Role

The Venue Security & Reception Officer is responsible for ensuring the safety, security, and smooth operation of all backstage areas at Sheffield City Hall. This role is the first point of contact for artists, crew, contractors, and staff entering the building via the stagedoor, and plays a critical part in maintaining a secure, professional, and welcoming environment during events, rehearsals, and day‑to‑day venue operations.

What we can offer

Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites.

You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave

We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you’re contributing to our success with our Life Assurance policy.

A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list.

Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield; Legends Global will support with these unexpected costs. For you and any children.

We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace.

We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require.

Pedal your way to a greener, healthier commute—join our Cycle to Work scheme and turn every ride into a win for you and the planet

Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team

Key Responsibilities:

· Managing backstage access and security, controlling entry to restricted areas, issuing accreditation, maintaining accurate logs, conducting checks, and ensuring safe, compliant backstage routes at all times.

· Acting as the key point of contact for artists and crews, delivering a professional, discreet welcome and coordinating closely with tour managers, production teams and venue departments.

· Maintaining a safe and secure environment, monitoring CCTV and alarms, responding to incidents or emergencies, supporting evacuations and completing incident reporting in line with procedures.

· Providing operational and logistical support, overseeing deliveries, contractor access, loading bays and vehicle movements, while managing keys, passes, lost property and secure storage.

· Ensuring smooth daily venue operations, maintaining an organised stagedoor area and taking responsibility for opening and securing the building as required.

We are looking for someone with:

· Relevant security experience, ideally within live venues or events, with theatre, concert hall or touring backgrounds an advantage.

· Excellent communication and people skills, able to stay calm under pressure and work professionally with artists, crews and venue teams.

· A strong grasp of safety and safeguarding, including emergency procedures and incident awareness in live environments.

· The right qualifications, including an SIA Door Supervisor licence (essential), with First Aid at Work and CCTV Operator certifications as added strengths.

· Solid administrative and technical capability, confident using Microsoft Word, Excel and email systems for logging, reporting and day‑to‑day coordination.

Recruitment Process Outlined:

• 1st Stage- Intro Call with Talent Team

• 2nd Stage- Interview with Hiring Team at Sheffield City Hall

Any offer of employment will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.

Inclusive Workplace

At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.

If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.