Project Manager (e-Commerce)
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 400 venues worldwide, hosting 20,000 events and entertaining 200 million guests each year, is powered by our depth of expertise and level of execution across every component—feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking—of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
THE ROLE
Legends Global is seeking a high-calibre Project Manager to act as the operational bridge between Legends and Real Madrid across eCommerce, digital transformation, and retail technology initiatives.
This role is accountable for end-to-end project governance, stakeholder alignment, delivery timelines, and risk mitigation across a complex, multi-market, multi-system environment. The successful candidate will operate at both strategic and executional levels — translating board-level objectives into structured delivery plans while ensuring day-to-day programme control.
You will sit at the intersection of commercial, technical, and operational teams across both organisations.
WHAT WE CAN OFFER
At Legends Global Iberia, we excel at creating unforgettable experiences, and we want our People to enjoy the same level of care. That’s why we reward your dedication with benefits that matter:
- 🧒❤️ Childcare vouchers to make family life a little easier
- 🧑 ⚕️ 👩 ⚕️ a comprehensive health insurance with Aegon to keep yourself and your loved ones covered
-⚽ 🎾 company support to get your game on with your favourite sporting activities and keeping you active
- ☀️ a pension scheme with Generali so your future is just as bright as today
- 🫶 a flexible hybrid work setting giving you up to 52 days a year to work from home!
- 🥗 💳 a Pluxee restaurant card to treat yourself to great meals
CORE OBJECTIVES
Own delivery of cross-functional digital commerce projects between Legends and Real Madrid
Ensure projects are delivered on time, on budget, and to agreed scope
Maintain executive-level visibility across milestones, risks, and financials
Drive structured communication between internal Legends teams and Real Madrid stakeholders
Establish scalable governance frameworks to support future programme expansion
KEY RESPONSIBILITIES
Programme & Project Delivery:
Lead multiple concurrent projects across:
eCommerce platform development (e.g. Shopify Plus / Headless environments)
Payments and Markets rollout
PIM, CRM and marketing integrations
Membership / IDP flows
OMS / ERP integrations
Define project scope, success criteria, and KPIs
Build and manage detailed project plans (timeline, budget, resource allocation)
Run structured sprint ceremonies where relevant (if Agile delivery model applied)
Manage dependencies across technical, marketing, trading, operations and logistics teams
Stakeholder Management:
Act as the primary operational liaison between Legends and Real Madrid
Facilitate weekly governance calls and executive steering committees
Translate technical updates into commercially relevant reporting
Align cross-border teams (UK, Spain, US where applicable)
Escalate issues proactively with mitigation plans
Financial & Commercial Oversight:
Track project budgets and resource utilisation
Support P&L impact assessments and ROI tracking
Monitor vendor contracts and third-party deliverables
Ensure scope discipline to avoid cost creep
Risk & Compliance Management:
Identify and manage delivery risks (technical, operational, regulatory)
Ensure GDPR, EU data residency, and platform compliance requirements are met
Maintain RAID logs and escalation protocols
Drive post-launch review and optimisation cycles
Process & Governance:
Implement best-in-class PMO standards across the programme
Create clear RACI matrices across Legends and Real Madrid teams
Maintain centralised documentation (roadmaps, requirements, test plans, release notes)
Drive continuous improvement in cross-company collaboration
QUALIFICATIONS
Required Experience
5–8+ years in project management within digital commerce or retail technology
Experience managing enterprise-level eCommerce platforms (Shopify Plus, headless architecture, OMS, ERP, PIM)
Demonstrated experience working with high-profile or global brands
Strong financial acumen and commercial awareness
Experience operating in matrixed, international organisations
Desirable
Experience within sports, fashion, or licensed retail
Experience working across Spanish and UK stakeholders
Familiarity with multi-market payments and Shopify Markets
Understanding of CRM and membership ecosystems
Key competencies
Executive-level communication
Strong governance discipline
Structured problem solving
Commercially literate decision-making
Cross-cultural stakeholder management
High attention to detail with ability to zoom out strategically
INCLUSIVE WORKPLACE
At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.
We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.
If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
- Team
- Merchandising
- Locations
- Legends Global HQ Madrid