We are Legends Global!

Legends Global delivers world-class solutions in sport, entertainment, and live events, combining international expertise with a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise, and Attractions.

We partner with leading clients to create memorable experiences worldwide. Committed to inclusion, diversity, and innovation, we foster a collaborative culture guided by our values — Align, Scale, Connect, Team, Win — where every team member can thrive and make an impact. Sound like a winning formula for you? Join us!

About the Role

We are seeking a Premium Sales Host to deliver outstanding guest experiences through positive and engaging interactions.

You will be a sales expert, someone confident and bubbly who can support with enhancing our guests experience upselling their packages and upgrading them when they arrive at the venue.

You will showcase what good looks like at all times :  showcasing our values and provide high standards of service during high-profile events, conferences, and shows.

The ideal candidate is trustworthy, reliable, well-presented, and thrives in a fast paced while creating memorable experiences for our guests.

What's in it for you?

• Competitive Rate of Pay!

• Flexible working arrangements- you can choose your shift pattern to work around your other commitments improving your work-life balance.

• Paid every 2 weeks for the shifts you have worked.

• First class training from our F&B Academy

You will be responsible for:

• Handling general enquiries including wayfinding, ticketing, and accessibility needs.

• Proactively engaging with guests to enhance their experience with upselling lounge and suite upgrades.

• Directing and guide guests to their seats/suites, ensuring a friendly and approachable demeanour.

• Collaborating with security, F&B, and Event Managers to ensure safety and high service standards. This would be whoever is in charge of premium that night from the Sales Team

• Assisting in setting up and managing event areas, maintaining professionalism and brand standards. Can you remove this bit please – they will only be selling upgrades

• Resolving guest issues effectively, escalating when necessary. Answering any guest queries, escalating when necessary

You will have:

• Proven experience in a premium customer-facing role

• Proven Sales Experience in a similar role/business – essential.

• Excellent verbal communication skills.

• A positive, approachable attitude with a passion for outstanding customer service.

• The ability to remain composed under pressure and make quick decisions.

• A continuous drive to enhance guest experiences.

• The skill to engage diverse audiences and adapt your communication style as needed.

• Professionalism in corporate settings like conferences and business events.

• The ability to switch to a relaxed, welcoming style for informal events like concerts.

• A successful track record in managing interactions with both high-profile clients and public attendees.

• A degree of flexibility is required as evening and weekend work will be required.

Recruitment Process Outlined:

• 1st Stage- You will be contacted by a member of Legends Global to discuss the vacancy.

• 2nd Stage- You will be invited into our venue for one of our Recruitment days, so we get to know you a bit better beyond your CV.

Inclusive Workplace

At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our employees, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.