Lead premium dining experiences at AO Arena. Join The Mezz as a Restaurant Section Supervisor and take ownership of your section, delivering exceptional food and drink service in a fast-paced live events environment. If you thrive under pressure, have a passion for hospitality, and enjoy creating memorable guest experiences, we'd love to hear from you. ✨🍽️🎶

The Venue

A true powerhouse of live entertainment, AO Arena is one of the enigmatic indoor arenas on the planet, welcoming more than 30 million fans since 1997. From era‑defining music moments to major sporting spectacles, the arena sits at the heart of Manchester’s global reputation for live events. Following a £50 million transformation, AO Arena continues to set the standard of live entertainment both in Manchester and on the world stage.

The Role

The Restaurant Supervisor owns a dining section end-to-end, leading service flow, taking both food and drink orders, and coordinating with bar and kitchen to deliver a polished premium experience to tight event timelines.

This is a casual, event-based position, ideal for individuals seeking flexible work around other commitments. Shifts are offered in line with AO Arena's busy live event schedule, including evenings, weekends, and bank holidays.

The Responsibilities

• Lead your section: welcome and seat as needed, take accurate food and beverage orders, manage coursing and timing to show schedules.

• Guest experience: provide recommendations, manage allergens and special requests, and resolve issues promptly with service recovery.

• Order and delivery: enter orders precisely into POS, confirm modifiers/allergens, expedite from pass, and ensure correct, timely delivery.

• Take beverage orders (wine service basics, cocktails, beers, no/low alcohol), liaising with bar for signatures and pairings.

• Standards and presentation: maintain table readiness, cleanliness, and brand standards; manage side work and station stock.

• Training and support: mentor junior servers and runners; lead by example on steps of service and salesmanship.

• Manage bills, split checks, handle payments, and ensure accuracy; record comps/voids as per policy.

What we're looking for

• Strong floor service experience in upscale, high-volume restaurants or premium venues.

• Confident with POS, menu knowledge, wine by-the-glass and cocktail basics.

• Allergen awareness and guest communication skills; meticulous order accuracy.

• Calm under pressure; excellent pacing and multitasking.

• Availability to work flexible, casual shifts, including evenings, weekends, and event days as required.

What's in it for you?

💸 Competitive Rate of Pay – Earn a strong hourly rate for your work.

⏰ Flexible Working – Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance.

📅 Fortnightly Pay – Get paid every two weeks for the shifts you’ve worked.

🎉 Sociable Workforce – Join a diverse and friendly team from across the city. Our casual workforce forms the heart of what we do – it’s a great environment to meet people, make friends, and be part of exciting live events.

🚀 Opportunities to Grow – Gain valuable experience in the live events industry and access to opportunities across Legends Global.

Recruitment Process Outlined

• As part of the application, candidates will be asked to record a short video response to a couple of questions, allowing us to get to know you beyond your CV.

• Applications and videos will be reviewed by the Legends Global team, with successful candidates invited to an induction and interview at AO Arena.

Any offer of employment will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.

Inclusive Workplace

At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.

If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.